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My eyes were opened

5:35 PM, 2008-Jul-15 .. Posted in Financial Bliss .. 3 comments .. Link
Dear readers- dare I ask for another prayer request?
I dare.
With the current situation with the debt counseling agency, I am feeling the need to take the bull-by-the-horns with our one debt remaining with the company and contact them directly with a settlement offer.
This is also scary as this wonderful (add sarcasm here) I-dare-not-mention-their-name credit card company has not turned over the debt to a collection agency but has instead, unbeknownst to me (because I haven't had any paperwork from them since starting with the debt counseling agency- this company actually "agreed" to work with the agency and has been sending all paperwork to them) held it "in-house".
What this means is that for the past 2.5 years they have held on to the debt- knowing it will some day be paid thru this debt counseling agency, and for this whole time have been charging a horrid amount of interest and misc. fees. So much so that in just 2.5 years time they say we owe twice the orginal amount.
TWICE.
As in DOUBLE.
The debt counseling agency would never tell me what the negotiations were with this creditor but to say that negotiations were "ongoing" and that this creditor was "willing to wait", "would work with us" and "settle the account".
Yeah- they were willing to wait- held on to the account and piled on the fees with relish and delight. And the debt agency was willing to shuffle them to the end because . . . . .
They get a 30 percent cut of the negotiation.
No I did not know that until recently.
What this means is the debt counseling agency negotiates an amount with the creditor and then charges me 30 percent of the difference. Example: Say I owed a creditor $10,000 and the debt agency negotiated it down to $6,000. They then charge me 30 percent of the $4,000 difference, which means the agency then informs me that they negotiated a settlement of $7,200. They pocket $1,200. WHAT????
Not until this last settlement was negotiated did I know this was going on- not until I asked some harder questions to the debt agency did they give me a copy of transactions for my account that showed all the amounts they pocketed for doing business for me (including mailing fees that ranged from $15 to 19 a pop).
So armed with this new information I've had a bit of a realization- I realize that this creditor has seriously hiked up the amount allegedly owed to them and that in doing so the debt counseling agency would probably come in and negotiate an "amazing" settlement for me which then allows them to pocket a very hefty chunk of change.
Rubbing some salt in my wound is the fact that the current settlment being paid was not even negotiated by the debt counseling agency. They informed me back in April that the collection agency was playing hard ball and that I would have to negotiate for myself or be sued.
Of course I negotiated for myself and I did a pretty good job of it too. Then came the point when I asked the hard questions about financial numbers not adding up on my debt counseling account and found out that they pocketed almost $700 for that negotiated settlement (the 30 percent of the difference). To say I was livid to find out I did my own negotiating and paid them for the privilege is a gross understatement.
Hence my decision to immediately terminate my contract with them.
Which it seems they have obviously ignored.
But I will not be ignored any longer. I may be a debter-dirt ball (in some eyes) but I have rights and I will not watch them gobble up any more of my money for "helping" me.
Which leads me to my prayer request: I have written a letter to this remaining creditor questioning the accuracy of the amount owed and offering them a settlement. It is a very low number compared to what they say I owe.
And so
I prayed while I wrote it, I prayed while I signed it, and I prayed while I stuffed it in the envelope and I will continue to pray. And pray when I mail it.
And continue to pray.
Please pray with me that the creditor will accept the settlement offer.
Don't worry about anything. Instead pray about EVERYTHING! Phil 4:6

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Untitled Comment

11:29 PM, 2008-Jul-15 .. Posted by gabbie427
Before marriage, I had a debt that was outstanding, and I was considering debt consolodation as well. I called the credit card company and asked them if there was ANYTHING that could be done. I ended up saying outloud, I would have to file bankruptcy I suppose and the lady offered to let me still make small payments and to "freeze" the account so that they were not collecting and further late fees or interest!!!

This wasn't the first person I talked to at this company. I just kept asking for another supervisor and then another, etc. until I found someone who actually had the authority to make a deal with me. If I had a large chuck of money, they were willing to let me pay it off at 60 cents on the dollar, but I didn't.

I am just telling you this because it is worth a try!! I was nervous calling them too Amy, and I was in my 20's when I did this! Evidentially bankruptcy scared them into thinking they were getting NO money, instead of some money or a hunk of change less than the debt.

Keep calling the company if you fail to make a good deal on the first phone call, and keep asking for another supervisor (slowly climbing the ladder), and don't be afraid to ask for what you want. Ask them to freeze the account and take off part of the interest, or all of it incurred while with the debt company. Tell them your sob story (it worked with me), and maybe, hopefully (I am praying for you hun), they will work a deal with you.

At the time I did this, the stock market had crashed and people were scared of a recession, and because of this, the lady from the credit card company said many people were just not paying their bills and filing for bankruptcy, but since I wanted to (as my Godly duty), pay for my bills, she was willing to take some of the interest off and give me a big break.

I will be praying Amy!! Please keep us posted!!! You will be debt free from all these creditors soon! I just know it.

God's Blessings,
Amy Jo

Untitled Comment

9:33 AM, 2008-Jul-16 .. Posted by Jonash2004
I actually sent this post to my husband, who is always interested in how things "work" in the world of finances. What an eye-opener! It makes sense now but I've always wondered how they made money.

Prayers!
Ashley

Untitled Comment

11:38 AM, 2008-Jul-16 .. Posted by Lynne
Amy,
This is an amazing story. I hope you are able to get results like the commentor #1 did.
I had seen a video several months ago of an interview of someone who used to be in a high position in a credit card company. She said that the credit card companies really don't want people to pay off their balances because they way they make their money is from the interest and fees. Their only problem is people who just go bankrupt and never pay anything.
The people you should really be mad at are our politicians who knowingly allow this to happen and do not regulate interest rates/fees from the credit card companies because these same companies give them $$$. It's just like the mortgages given to people who cannot afford them; the mortgage workers just collect their upfront fees and don't care about the homeowners.

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